Daisy award recipients personify Mercy Health’s excellent patient experience. These nurses consistently demonstrate caring relationships and compassion. They are recognized as outstanding role models. Each month a committee of nurses selects one of their own through a rigorous selection process.
Jill McNamara, BSN, RN, has recently accepted the role of Clinical Manager for 8 Main after six years as a staff nurse on that unit. She was nominated by Stacey Chicklon, RN, a few months ago when McNamara was still working as a charge nurse. Chicklon, a newer nurse, wrote about her first loss of a patient and McNamara’s role.
Chicklon wrote how much it meant to her that McNamara was not only there for the patient, but there for Chicklon as well: “Jill consoled me the rest of the night and even called to check on me the next night. I truly believe that this night’s events wouldn’t have gone as smoothly as they did (nor as comfortably for the patient) if Jill had not been there for me.”
The trunk of our Professional Practice Model represents the caring relationships that are at the very core of the tree. This includes relationships with patients and family, colleagues and self. One of our nursing theorists, Kristin Swanson, describes five caring behaviors, one of which is “being with.” She defines “being with” as conveying a sense of emotional presence with the person being cared for; assuring the patient they are not alone. This is exactly what McNamara did that night. Thank you!